Track Your Order
We cooperate with reliable delivery companies such as DHL, UPS, EMS. Many of our items are made-to-custom (learn more about order procedure). You will receive an email notifying the tracking number 24-48 hours after your merchandise is shipped. You could learn the status of your order on the courier official website by entering your tracking number.
If you have not receive the tracking number 48 hours after the shipment notification email was sent to your email box, Please contact us at: [email protected]
Frequently Asked Questions :
1. When we I receive the tracking number?
In general, your tracking number is sent to you 24-48 hours after the merchandise is shipped.
2. What courier company are you using?
We usually use reputed companies like UPS, DHL and EMS, etc.
3. How long does it take to ship?
a) Expedited Shipping
This shipping method is the fastest available. Delivery times are between 3-5 days to all major destinations.
b) Standard Shipping
Standard shipping takes a bit longer than expedited shipping but costs less. Delivery times are between 6-8 days to all major destinations.
*Please note for some items, it needs several days to process the order.
4. How long does it take to get my package? When will I get my dress?
Total Delivery Time = Processing Time + Shipping Time
The time it takes to prepare the order depends on the design of the dress, dresses with a complicated design requires more time than regular ones.
|▲ Wedding Dress:||15-20 Calendar days|
|▲ Bridesmaid Dress:||6-12 Calendar days|
|▲ Wedding Party Dress:||10-14 Calendar days|
|▲ Special Occasion Dress:||10-14 Calendar days|
|▲ Prom Dress:||12-15 Calendar days|